366be Privacy Policy

1. Who We Are and Scope of This Policy

366be operates the online casino and sports betting platform accessible at https://366be.app, targeting adult players aged 21 and above in Bangladesh. 366be is the data controller responsible for personal data collected through the platform. This Privacy Policy applies to all personal data collected from registered players, prospective players and visitors to the platform, regardless of the device or method used to access it.

This Privacy Policy does not apply to third-party websites, services or applications that may be linked from the 366be platform. 366be is not responsible for the privacy practices of those third parties. We encourage you to review the privacy policy of any third-party service before interacting with it.

2. Personal Data We Collect

366be collects personal data from you in two ways: data you provide directly when registering or using the platform, and data we collect automatically as you use the platform.

Data You Provide Directly

• Registration information: full name, date of birth, mobile number, and any other information submitted during account registration.
• Identity verification (KYC) documents: government-issued photo identification and any supporting documents submitted to verify your identity and age as required by our compliance procedures.
• Financial information: payment method details (e.g. bKash mobile number, Nagad account details) necessary to process deposits and withdrawals. 366be does not store full payment credentials beyond what is required for transaction processing.
• Support communications: the content of messages you send to 366be support, including details of any complaint, dispute or enquiry.
• Responsible Gaming requests: information provided when activating deposit limits, loss limits, cool-off periods or self-exclusion tools within the platform.

Data Collected Automatically

• Device and technical data: IP address, device type, operating system, browser type and version, and mobile network information.
• Usage data: pages visited, games played, betting history, session duration, and interactions with platform features. This data is used to personalise your experience and to detect fraudulent or suspicious activity.
• Cookies and similar technologies: 366be uses cookies and similar tracking technologies to maintain session state, remember your preferences, and gather analytics data. See Section 8 of this Privacy Policy for full details on cookie use.

3. How We Use Your Personal Data

366be uses your personal data for the following purposes:

• Account registration and management: to create and maintain your player account, verify your identity and age, and manage your account settings and preferences.
• Transaction processing: to process deposits, withdrawals and bonus credits via bKash, Nagad, Rocket, Upay and other approved payment methods, and to maintain accurate financial records.
• Platform operation and improvement: to deliver, maintain and improve the platform and its features, personalise your gameplay experience, and resolve technical issues.
• Legal compliance and fraud prevention: to fulfil KYC obligations, comply with applicable law, detect and prevent fraud, money laundering, underage gambling and Prohibited Conduct, and to cooperate with regulatory authorities where required.
• Customer support and responsible gaming: to respond to support requests, manage complaints and disputes, and administer Responsible Gaming Tools including deposit limits, loss limits, cool-off periods and self-exclusion.

4. Legal Basis for Processing

366be processes your personal data on the following legal bases:

Contractual Necessity

The majority of personal data processing on the 366be platform is necessary for the performance of the contract between you and 366be — specifically, the Terms & Conditions you accept when registering your account. This includes processing data for account creation, transaction processing, game delivery and customer support.

Legal Obligation

Some processing is required for 366be to comply with legal obligations, including KYC and anti-money laundering obligations. 366be may be required to process and retain certain personal data, and to disclose it to regulatory or law enforcement authorities, in order to comply with applicable law.

Legitimate Interests

366be may process personal data where it is necessary for the legitimate interests of 366be, provided those interests are not overridden by your rights and interests. Legitimate interest processing includes fraud prevention and detection, platform security monitoring, and analytics for platform improvement. Where 366be relies on legitimate interests, we have balanced those interests against your rights and have determined that our processing does not cause undue harm to you.

5. Sharing Your Personal Data

366be does not sell or rent your personal data to third parties. We may share your personal data with the following categories of third parties where strictly necessary:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank and other approved payment partners, strictly for the purpose of processing deposits and withdrawals.
• Identity verification providers: third-party KYC service providers engaged to verify player identity and age, where 366be is unable to perform this verification directly.
• Game and technology providers: software providers (including providers of casino games and sports betting technology) who require access to certain technical data to deliver their services on the platform.
• Regulatory and law enforcement authorities: where 366be is required by applicable law, court order or regulatory obligation to disclose personal data to governmental or regulatory bodies.

All third-party service providers engaged by 366be are contractually required to process personal data only in accordance with 366be's instructions and applicable data protection principles, and to maintain appropriate technical and organisational security measures.

6. Data Retention

366be retains personal data for as long as is necessary to fulfil the purposes for which it was collected, including to comply with legal obligations, resolve disputes and enforce agreements. Specifically: account data is retained for the duration of the active account relationship and for a minimum period thereafter as required by applicable law; transaction records are retained for a minimum period as required by anti-money laundering and financial record-keeping obligations; KYC verification documents are retained for the period required by applicable identity verification law.

When personal data is no longer required for any of the purposes described in this Privacy Policy and no legal retention obligation applies, 366be will securely delete or anonymise that data. You may request erasure of your personal data at any time by contacting support, subject to any overriding legal retention obligations.

7. Your Rights Over Your Personal Data

As a player on the 366be platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact 366be support at [email protected].

Right of Access

You have the right to request a copy of the personal data that 366be holds about you. We will provide this information within a reasonable time following receipt of a valid request. We may request proof of identity before fulfilling an access request.

Right to Rectification

If any personal data 366be holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed. You may update certain account information directly through your account settings. For other corrections, contact 366be support.

Right to Erasure

You may request that 366be delete the personal data it holds about you. 366be will action erasure requests where no overriding legal retention obligation applies. Where data must be retained to comply with a legal obligation, 366be will inform you of the applicable retention period.

Right to Restrict Processing

In certain circumstances, you have the right to request that 366be restrict the processing of your personal data — for example, while the accuracy of data is being contested, or where you have objected to processing based on legitimate interests. Where processing is restricted, 366be will continue to store your data but will not process it further without your consent except in limited circumstances permitted by law.

Right to Object

Where 366be processes your personal data on the basis of legitimate interests, you have the right to object to that processing at any time. 366be will cease processing your data on that basis unless there are compelling legitimate grounds for the processing which override your interests, rights and freedoms. Contact 366be support to exercise your right to object.

8. Cookies and Tracking Technologies

366be uses cookies and similar tracking technologies on the platform to provide a functional, personalised and secure user experience. Cookies are small text files stored on your device by your browser when you visit the platform. They allow the platform to recognise your device, maintain your session, remember your preferences and gather usage analytics.

366be uses the following types of cookies: strictly necessary cookies (required for the platform to function correctly, including session management and security); functional cookies (which remember your preferences and settings); and analytics cookies (which collect aggregated, anonymised data about how players use the platform, used to improve platform performance). You may manage or disable non-essential cookies through your browser settings, although doing so may affect the functionality of certain platform features.

9. Security Measures

366be implements the following technical and organisational security measures to protect personal data against unauthorised access, loss, destruction or alteration:

• SSL (Secure Socket Layer) encryption on all data transmitted between players and the platform.
• Encryption at rest for sensitive personal data stored on 366be's servers.
• Access controls limiting personnel access to personal data to those with a legitimate operational need.
• Regular security assessments and monitoring to detect and respond to potential security incidents in a timely manner.

10. Children and Underage Players

The 366be platform is strictly intended for adults aged 21 and above. 366be does not knowingly collect personal data from individuals under 21 years of age. If 366be becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted as promptly as possible and the associated account will be closed.

If you believe that a minor under the age of 21 has registered an account or submitted personal data on the 366be platform, please contact 366be support immediately at [email protected] so that appropriate action can be taken without delay.

11. Responsible Gaming and Data

Personal data collected in connection with your use of Responsible Gaming Tools — including deposit limits, loss limits, cool-off periods and self-exclusion requests — is treated with additional care. This data is used solely to administer your chosen Responsible Gaming protections and to comply with any applicable responsible gaming obligations. It is not used for marketing or any other commercial purpose.

Self-exclusion data is retained for the duration of the self-exclusion period and for a minimum period thereafter to prevent inadvertent re-registration during the exclusion period. 366be may share self-exclusion data with third-party responsible gaming registers or schemes in Bangladesh where applicable, in order to give effect to self-exclusion across multiple platforms.

12. Changes to This Privacy Policy

366be may update this Privacy Policy at any time. When we make material changes, we will take reasonable steps to notify registered players, for example by posting a notice on the platform or sending a notification to the registered account contact. The date of the most recent update is shown at the end of this Privacy Policy.

Your continued use of the platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any change, you must stop using the platform. This Privacy Policy was last reviewed and updated in 2026.

13. Contact Us About Privacy

For any question, concern or request relating to this Privacy Policy or to the personal data 366be holds about you, please contact 366be support. We aim to acknowledge privacy-related enquiries promptly and to resolve them within a reasonable timeframe. Contact: [email protected] (plain text — not a clickable link).

14. Governing Law

This Privacy Policy and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with applicable law. 366be operates as a digital entertainment platform and processes personal data in connection with providing online casino and sports betting services to players in Bangladesh. It is each player's responsibility to ensure their use of the platform and the associated data processing is consistent with the laws of their jurisdiction.

Nothing in this Privacy Policy constitutes legal advice. Players who have questions about data protection law as it applies to their jurisdiction are encouraged to seek independent legal advice.